Help Center
How Can We Help?
Guides, walkthroughs and quick answers.
Getting Started
Creating an account, Google connection and first steps
- How to create an account
- Connecting your Google Ads account
- Running your first analysis
- How the credit system works
Search Term Analysis
Analyzing search terms and adding negatives
- How to start an analysis
- Understanding AI suggestions
- Bulk negative keyword additions
- Filtering by campaign
AI Advisor
Using the AI chat feature most effectively
- How to work with the AI advisor
- Techniques for asking effective questions
- Managing chat history
- The AI feedback system
Payment & Credits
Buying, using and invoicing credits
- How to purchase a credit pack
- When are credits consumed?
- Where are my invoices?
Account Settings
Profile, security and notification settings
- How to change your password
- Email notifications
- Disconnecting your Google account
- Deleting your account
Security & Privacy
Data security and GDPR / KVKK topics
- Is my data safe?
- How to exercise GDPR / KVKK rights
- Two-factor authentication
- Data deletion request
Still have a question?
Our support team replies within 30 minutes on average during business hours. Reach out via WhatsApp or email.