FAQ

Frequently Asked Questions

Everything you might wonder is here. Can't find it? Drop us a note.

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General

What is MoofSearch?

MoofSearch is a budget-optimization platform that uses AI to detect irrelevant search terms in Google Ads accounts and automate negative keyword management.

Who can use it?

Any business running Google Ads — individual advertisers, digital agencies, e-commerce stores, SaaS companies and businesses of every size.

How long does setup take?

Signing in with Google and connecting your Google Ads account takes about 30 seconds. You'll see your first analysis results within 5 minutes.

Is there English support?

Yes — the platform is fully available in English and our support team responds in English.

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Security & Privacy

Is my Google Ads account safe?

Yes. We only request read-only permission. We make no changes to your account — negative keyword additions happen only when you explicitly approve them.

Is my data shared with anyone?

No. Your data is encrypted at rest and never shared with any third party. Our infrastructure is GDPR and KVKK compliant.

Can I disconnect Google at any time?

Yes — from your account settings, you can revoke the Google connection whenever you want. Once disconnected, our access to your Google Ads data ends.

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Pricing & Credits

Is there a monthly subscription?

No. MoofSearch is credit-based. Buy the credits you need, use them whenever you want. There are no required monthly payments.

When do credits expire?

Never. Purchased credits remain valid indefinitely.

How many search terms do 10 free credits scan?

1 credit analyzes about 1,000 search terms, so your 10 free credits can scan roughly 10,000 terms.

What is the refund policy?

Full refunds are available within 7 days for unused credit packs. Partially used credits are not refundable.

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Technical

How accurate are the AI decisions?

The system is continuously learning. Our average accuracy is above 94%. You can reject incorrect suggestions and the AI uses that feedback to improve.

Can I manage multiple Google Ads accounts?

Yes. With MCC (Manager Account) configuration you can manage multiple accounts from one panel.

Which browsers are supported?

The latest versions of Chrome, Firefox, Safari, and Edge are supported, and the platform works on mobile browsers.

Is there an API?

We offer custom API integrations for enterprise customers. Get in touch for details.

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FAQ — MoofSearch | MoofSearch