Help CenterSecurity & Privacy

Security & Privacy

Data security and GDPR / KVKK topics

1Is my data safe?

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    All your data is protected with 256-bit AES encryption. Server communications use SSL/TLS.

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    The Google Ads connection is read-only. No changes are made to your campaigns.

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    Your data is never shared with third parties or used for advertising.

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    Our servers are hosted in EU data centers and run on a GDPR / KVKK compliant infrastructure.

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    Access logs are retained for 90 days and automated monitoring systems watch for unauthorized access attempts.

2How to exercise GDPR / KVKK rights

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    Under GDPR (for EU users) and Turkey's Law No. 6698 on the Protection of Personal Data you have the following rights: to learn whether your personal data is processed, to access processed data, to request correction or erasure.

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    Send your requests to merhaba@moof.com.tr with the subject line 'GDPR / KVKK Request'.

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    Requests are answered within 30 days. Identity verification may be required.

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    For detailed information see our /kvkk page.

3Two-factor authentication

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    To make your account more secure an SMS-based two-factor authentication (2FA) feature is available.

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    Activate it from 'Account Settings → Security → Two-Factor Authentication'.

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    When 2FA is on, every login sends an SMS code to your phone number.

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    If you cannot access your phone number, contact merhaba@moof.com.tr for account recovery.

4Data deletion request

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    You can request that all your personal data is erased. This includes full deletion of your account.

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    For your request send an email to merhaba@moof.com.tr with the subject line 'Data Deletion Request'.

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    Requests are fulfilled within 30 days under GDPR / KVKK and you are notified.

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    Deletion is irreversible. Remaining credits are not refunded.

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